The Office Administration & Workplace Skills Certificateis a short-term, workforce-aligned training program designed to prepare students for entry-level employment and career pathway opportunities in administrative and office support fields. The program integrates career readiness training, digital literacy, and workplace behavioral skills to support successful employment outcomes. Students develop competencies in job search strategies, resume and application preparation, interview techniques, and professional workplace conduct. Instruction in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) provides students with the technical skills required in modern office environments. Through hands-on learning, workplace simulations, and a structured capstone experience, students demonstrate their ability to apply skills in realistic job scenarios. The program is designed to support individuals seeking to enter or re-enter the workforce and to build a foundation for long-term career advancement.
Upon successful completion of the program, students will be able to: Career Readiness Skills
• Develop and implement a personalized career plan
• Conduct effective job searches using digital platforms
• Prepare professional resumes and job applications
• Demonstrate effective interview and job acquisition skills Digital and Technical Skills
• Create and format professional documents using Microsoft Word
• Perform basic data entry, calculations, and reporting using Microsoft Excel
• Develop and deliver professional presentations using Microsoft PowerPoint
• Manage workplace communication using Microsoft Outlook
• Navigate online job systems and digital work environments Workplace and Behavioral Skills
• Communicate effectively in professional settings
• Apply emotional regulation and appropriate workplace behavior
• Demonstrate problem-solving and critical thinking skills
• Work collaboratively in team environments
• Exhibit professionalism, accountability, and ethical workplace conduct.
The Program Units:
A. Career Guidance 4 course 24 hrs
B. Workplace Technology / Office Skills 5 course 60 hrs
C. Workplace Soft Skills 5 course 60 hrs
Assessment
The programs of NewEra College use online as the method of course delivery in which the Internet is primarily used as the medium of communication. NewEra College uses Internet-based technologies such as learning management system (LMS), video conference, voice-over-IP (VOIP) calls, electronics mails, videos, and similar technologies to deliver course instructions and instructional materials to students. Students should have access to a computer with Internet connection when required to access course instructions and materials, assessments, attendance, grades, and others; interact with NewEra College faculty and administration staff; and provide feedback. Before starting a coursework, students are provided with orientation materials, which introduce them to the online learning platform, student resources, and the process for successfully completing online courses. Students can access their course activities and materials at any time and interact with NewEra faculty and administration staff online during office hours. Students should note that some course activities have access expiration dates due to submission deadlines.
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