Introduction
NewEra College is committed to providing clear financial policies and options to help students manage their educational expenses. From tuition deposits and payment plans to refund policies and discount programs, the college ensures transparency in all financial matters. Students can take advantage of payment flexibility, scholarships, and discounts to reduce their financial burden, while cancellation and refund policies are designed to accommodate unforeseen circumstances. Additionally, NewEra College’s ethical collection practices promote positive relationships with students. This document outlines all relevant financial policies to help students make informed decisions as they pursue their educational goals.
NewEra College provides a variety of short-term payment methods to help students meet their financial responsibilities as conveniently as possible. Through these plans, students are able to make tuition and fee payments throughout the semester.
Tuition Deposit and Registration Fees:
All successful applicants to the NewEra College programs are required to pay 20% of the tuition fees as a deposit to accept their place. Students must also pay a one-time Registration Fee of $200 upon program registration, refund policy applied.
Payment Options:
a- Payment in Full for program
Students have the option to pay the full tuition amount for the entire program upfront. This ensures that all financial obligations are met at the beginning of the enrollment period.
b- Payment Plan Options
For students who prefer to make full payment at the start of each semester, NewEra College provides this option to manage tuition on a per-semester basis. Alternatively, students who require more flexibility may be eligible for a monthly payment plan, the school, at its sole discretion, may approve a monthly payment plan (a maximum of five payments during the fall and spring semesters). The payment schedule follows the Gregorian calendar, and due dates are determined accordingly. Current and subsequent schedules of payment will be attached to and made part of the student’s Enrollment Agreement.
Payment Selection
Monthly payment options may be selected before the start of each semester, provided the student’s tuition account remains in good credit standing. Good credit standing means that the student’s account is current and all payments have been made on time. Payments are due on the 5th day of each payment month. The student’s LMS account will be suspended and a $20 surcharge will be added monthly for the late payment(s), which may jeopardize the student’s good credit standing and eligibility for future payment plans. If payments are not made by the end of the payment month, the student’s account will be subject to closure, where a reactivation charge of $100 will be paid for LMS reactivation subject to full late payments paid before term final exams start date. The school may withhold grade reports, records, diplomas and other services if the student fails to pay any amounts due. The school may bar the student from registering for any future semesters until the student account is fully current.
Payment Methods and Service Charges:
The institution accepts bank transfers and major debit and credit cards with surcharge of 4% applies to cover processing fees, and in case of a wire transfer, a $50 fee will be added.
Payment Schedules:
Payment dates are set by the school, and payment schedules will be attached to and made part of the student’s Enrollment Agreement. Certain student fees are not eligible for payment plans and are due in full by the payment deadline. If the student fails to make any payment on time, the entire unpaid balance including service charges, plus any applicable penalty charges may, at the sole option of the school, become immediately due and payable. The school has the right to change tuition and fees at any time. The amount of tuition and fees is stated in the Catalog in effect for each education year.
Cancellations
Non-Acceptance: An applicant denied by the school is entitled to a refund of all monies paid.
Three-Day Cancellation: An applicant who provides written notice of cancellation within three days (excluding Saturday, Sunday and federal and state holidays) of signing an enrollment agreement is entitled to a refund of all monies paid. No later than 30 days of receiving the notice of cancellation, the institution shall provide the 100% refund.
Other Cancellations:
- The student requesting cancellation more than 3 calendar days after signing an enrollment agreement, but prior to beginning the program, is entitled to a refund of the payment minus:
- A transfer credit evaluation fee $200 (if applicable);
- A one-time registration fee of the tuition of $200; and
- Library service fees, if provided by a third-party service.
- Any other third-party service’s fees.
- The institution policy dictates a cancellation for the suspended accounts if not full late payments and reactivation action taken before the first day of the final exams (Tuition refund policy applied).
- The institution policy dictates a cancellation for the expelled students, tuition refund policy applied.
Refunds after the commencement of classes:
The Institution assumes that all prospective students will have thought long about taking up a program and therefore applying for admission.
However, the Institution understands that there are many reasons for wishing to withdraw from the program, both before and after the program has commenced. Consequently, the Institution policy on refund of fees upon withdrawal in the event of cancellation, for whatever reason, the following will apply:
- Cancellations must be made in writing using the form for cancellation and will only be considered to have been made on the date on which the institution received it.
- For a student who is on authorized leave of Absence and provided the form with supporting documents for approval. The withdraw date is 30 calendar days from the date the student was scheduled to return from the LOA and did not return.
- A student will be determined to be withdrawn from the institution if the student has not attended any class for 30 days (For full time programs only).
- All refunds will be issued within 30 days of cancellation request approval.
Tuition charges/refunds:
- Before the beginning of classes, the student is entitled to a refund of 100% of the tuition, minus the registration fee of $200.
- After the commencement of classes, the tuition refund, minus the registration fee of $200 will be determined as follows, the tuition refund amount shall be based on the total cost of enrolled semester fees of the student for the current semester:
% of the semester attempted | Tuition refund amount |
10% or less | 90% |
More than 10% and less than or equal to 20% | 80% |
More than 20% and less than or equal to 30% | 70% |
More than 30% and less than or equal to 40% | 60% |
More than 40% and less than or equal to 50% | 50% |
More than 50% | No Refund is required |
The percentage of the semester attempted is determined by dividing the total number of days elapsed from the student’s start date to the student’s last day of attendance, by the total number of days in the semester.
For students enrolled in two or more semesters that award program certificate, NewEra College treats each semester separately for the purposes of calculating the appropriate amount of tuition refund owed to the student.
The institution calculates the refunds based on the discounted costs.
Books, Supplies and Fees
Books, materials, software licenses, library services, and other supplies required for course completion are not provided by the school and are not the responsibility of the school; they are the responsibility of the students to purchase separately. Fees related to these items may be paid directly to outside vendors chosen by the students. NewEra College is not responsible for and does not provide refunds related to these items. Refunds and related fees of these items are subject to the outside vendor policies and agreements with the student.
Refund Issuance Schedule
Refunds will be issued within 30 days from the date of student notification, or date of school determination (withdrawn due to absences or other criteria as specified in the school catalog), or in the case of a student not returning from an authorized Leave of Absence (LOA), within 30 calendar days from the date the student was scheduled to return from the LOA and did not return.
Collections
Collection procedures used by the institution or third parties reflect sound and ethical business practices. Tuition collection practices and procedures are fair, encourage students’ progress, and seek to retain their good will. Collection practices consider the rights and interests of the students and the institution.
IMPACT STATEMENT
The institution discloses its tuition, cancellation, refund, and collection policies and procedures prior to student enrollment. All cancellations and refunds are processed promptly upon notification by the student in any manner. The institution maintains student good will throughout the collections process and assures that students are aware of the responsibilities and obligations of both the institution and the student.
Discounts
Tuition discounts available to all students who meet the announced eligibility requirements. Tuition discounts for students including:
- Enrolling as part of a group,
- Who are similarly situated, or
- Enrolling under the same program or course schedule.
- All discounts or special offers identify the specific costs for a course or program.
- All discounts (excluding those offered to well-defined groups) or special offers designate a specific expiration date and do not extend beyond the expiration date.
- Employee Discount
- NewEra College provides a free registration fee and seventy percent (70%) tuition fee discount to its employees to encourage personal growth and professional advancement which can be beneficial to NewEra College in return.
- The discount applies to all degree program applicants and students who are employees of NewEra College.
- The discount does not apply to fees not covered by the registration fee and tuition, such as software licenses, books, and other learning materials required to complete the program.
- The discount does not apply, or is automatically terminated, when the employment contract of the employee in NewEra College is terminated.
Employee Children Discount
- NewEra College provides a free registration fee and fifty percent (50%) tuition fee discount to the children of its employees.
- The discount applies to all degree program applicants and students who are children of the employees of NewEra College.
- The discount does not apply to fees not covered by the registration fee and tuition, such as software licenses, books, and other learning materials required to complete the program.
- The discount does not apply, or is automatically terminated, when the employment contract of the employee in NewEra College is terminated.
- This discount cannot be combined with the Employee discount.
NewEra College Loyalty/Referral Discount
- NewEra College provides a five percent (5%) tuition fee discount to the NewEra College graduates.
- The discount applies to NewEra College graduates programs only.
- The discount does not apply to fees not covered by the tuition, such as registration fee, software licenses, books, and other learning materials required to complete the program.
- This discount cannot be combined with the Employee and Employee Children discount
Multiple Discount Entitlement
Students who are eligible for multiple discounts at the same time will get all the discounts combined, except those discounts that cannot be combined. NewEra College identifies the total discount as the sum of all discounts.
Maximum Discount
NewEra College does not provide a discount that is greater than one hundred percent (100%). If in any case the total discount is greater than 100%, NewEra College adjusts the total discount to 100%.
Discount Application
Applicants and students of NewEra College degree programs who want to apply for discounts must submit a completed Discount Application Form with their recent and duly certified supporting documents upon enrollment every term (semester). Documents are considered recent if they are not older than 3 months. Supporting documents that are submitted every term are reviewed by the NewEra College Admissions team. Discount applicants are notified of their application status through electronic mail or phone within 15 working days from the receipt date of the documents to inform them if they need to submit more documents, or whether they are entitled to any discounts or not. Discount applicants who are not approved of any discounts may apply for reconsideration within 10 working days from the notification date by completing and submitting a Grievance Form. For information on how to file the Grievance Form, refer to the Grievance Policy section of this document.
Financial Assistance
NewEra College does not offer financial assistance. The school is not eligible for participation in the Federal Student Aid (FSA) programs and cannot process a request or assist with a deferment of a Title IV school loan.
Scholarships
NewEra College offers a variety of scholarships. Students may also be eligible for external scholarships based on criteria set by the awarding bodies.
- Scholarship applicants must pass the scholarship qualifying criteria.
- Scholars may be required to contribute by working at NewEra College in research, training, administration, or other tasks according to their capabilities and potential.
- The scholarship amount is based on the result of the scholarship qualifying criteria and the scholar’s contribution to NewEra College.
- Scholarships cannot be combined with any discounts.
Eligibility
- Minimum GPA: Often 3.0 or higher.
- Standardized Test Scores: Applicants must take and pass the scholarship qualifying exam/interview.
- Extracurricular Activities: Participation in community service, leadership roles, or clubs.
- Athletic Talent: Scholarships for student-athletes based on performance.
- Artistic Ability: Portfolios or auditions for creative fields.
Scholarship Application
- The scholarship application period starts in November and ends in December each year. The qualifying exam is conducted by the end of December, and the final selection of scholarship awardees is made in January of the following year.
- The President of NewEra College or their designee may change these dates, provided that any changes are published on the NewEra College Scholarship webpage at least 60 days before the new application start date to allow reasonable notification to applicants.
- Applicants may apply online on the NewEra College website Scholarship page where application dates are published.
Grounds for Termination
- Scholarships may be terminated if the scholar fails to submit required documents.
- Scholars may voluntarily terminate their scholarships by submitting a completed Scholarship Termination Form to the Chief Academic Officer or designee at least seven calendar days before the termination date. The form is available on the NewEra College website.
- A scholarship is automatically terminated if the scholar is no longer enrolled at NewEra College.
Loans
NewEra College does not provide any type of loan to students.
If a student receives a loan to pay for an educational program, the student is responsible for repaying the full loan amount plus interest and fees.
Policy Overview
NewEra College is responsible for upholding its students’ rights and ensuring that the school’s non-discrimination policy is applied for students who choose to file a grievance. Grievances may be filed for reasons involving discrimination, harassment, violation of a school policy, or other concerns.
NewEra College aims to minimize all kinds of issues and address them through an established system for receiving and handling complaints. This system provides an opportunity to understand the views of students who have experienced the institution’s services, allowing the college to rectify issues and improve its image when corrective actions are taken.
Grievance Filing Procedure:
Students must follow the steps below to file a grievance:
- Initial Communication:
Students should first attempt to address the issue directly with the Complaint Officer or Designee. - Filing a Grievance:
If the issue is not resolved satisfactorily, students may submit a Grievance Form to the Chief Academic Officer or designee within 21 calendar days of the alleged incident. The Grievance Form can be submitted through the NewEra College website at https://neweracollege.us/complaint - Review Process:
The Chief Academic Officer or designee will appoint a Compliant ad-hoc Committee to review the grievance and make a recommendation for resolution. The Chief Academic Officer or designee will issue a decision based on the committee’s recommendation within 2 weeks of receiving the committee report. - Appeal:
If the student is not satisfied with the decision, they may submit a written appeal to the Chief Academic Officer or designee within 2 weeks of receiving the committee’s decision. The Chief Academic Officer or designee will issue a final decision within 2 weeks of receiving the student’s appeal. The appeal can be submitted through the NewEra College website at https://neweracollege.us/complaint
Unresolved Complaints:
If the student complaint cannot be resolved after exhausting the institution’s grievance procedure, the student may file a complaint with the Arizona State Board for Private Post-Secondary Education. The student must contact the State Board for further details.
The State Board address is:
Arizona State Board for Private Post-Secondary Education
1740 W. Adams Street, #3008, Phoenix, AZ 85007
Phone: 602/542-5709
Website: http://ppse.az.gov
High Quality Standard!


Why Choose NewEra College?
• Faculty Excellence: Our faculty and leadership bring a wealth of knowledge and proven success across diverse disciplines, ensuring a learning experience that is both comprehensive and forward-thinking.
• Market-Driven Programs: Each course is meticulously designed to address current industry demands, providing students with the tools to excel in competitive fields such as technology, science, and the arts.
• Global Perspectives: Our international outlook and inclusive curriculum prepare graduates to navigate and succeed in an increasingly interconnected world.
See How To Apply
Call +1 (323) 677-9595
For any kind of admission enquiry