Academic Advisory:

Each student is assigned an Academic Adviser, the student’s point of contact for support and service requirements, and to assist in resolving issues, from the date of enrollment through graduation. The Academic Advisers are available during office hours through e-mail, video conference, or phone calls to provide support to students in their academic requirements. The Academic Advisers also monitor their assigned students in terms of academic performance and encourage students to achieve their academic goals.

Library Services:

Students can access NewEra’s Online Library on NewEra College website using their NewEra account. Students may register with third-party online library resources and services, but this is an individual endeavor and may incur additional fees depending on the third-party provider. Some third-party online library provider is The Free Library at www.thefreelibrary.com

Technical Support:

Students requiring assistance with installation, setup, access, or navigation of the online classroom can reach out to the college’s Technical Support team for detailed help. The team is available to provide step-by-step guidance and resolve technical issues related to the virtual learning environment. Technical support at NewEra College is available Monday through Friday, from 9:00 AM to 5:00 PM Mountain Standard Time (MST) between the first Sunday in November and the second Sunday in March, and Mountain Daylight Time (MDT) for the remainder of the year, excluding holidays.